because clarity keeps us all friendly

At KORM, every piece is individually handcrafted, incorporating traditional artisanal techniques into modern silhouettes. Because no two pieces are identical, subtle variations are natural hallmarks of our craft and not defects. Colors may also vary slightly depending on your screen settings.

Return & Exchange Policy

We accept return or exchange requests within 7 days of delivery.

  • Exchanges: Free of extra shipping charges.

  • Returns: Subject to a ₹200 return shipping fee deducted from your store credit.

  • Refunds: We do not offer cash refunds. Approved returns are issued exclusively as store credit via a Shopify Gift Card, valid for 12 months.

Conditions for Return & Exchange

Products must be returned in their original, unused, and unwashed condition with all price tags, MRP labels, original packaging, and invoice intact. Items must be free of stains, scents, or signs of wear. We reserve the right to refuse returns that fail to meet these criteria.

How to Initiate

  • To Return: Email care@korm.in within 7 days of delivery. Once your return reaches our facility, it is assessed within 3–5 business days, and store credit is issued upon approval.

  • To Exchange: Email care@korm.in and our team will guide you through the process.